Frequently Asked Questions (FAQ)
Welcome to our FAQ page! We've compiled answers to some of the most common questions we receive about our services.
If you don't find the information you're looking for,please don't hesitate to contact us.
General Questions
Q: What services does Frugoo offer?
A: Frugoo specializes in providing comprehensive web and graphic design solutions. Our services include custom website design and development, graphic design (logo creation, branding, marketing materials), website hosting and email services, branding strategy, and user interface (UI) design.
Q: Where are you located?
A: We are based in Bexhill-on-Sea, East Sussex, and proudly serve local businesses as well as clients across the UK.
Q: How do I get started with a project?
A: Simply contact us through our website or give us a call. We'll schedule a free consultation to discuss your needs and provide a
Web Design & Development
Q: What types of websites do you build?
A: We design and develop a wide range of websites, including e-commerce stores, portfolio sites, informational websites, blogs, and custom web applications.
Q: Are your websites mobile-friendly?
A: Yes, all our websites are designed to be fully responsive, ensuring they look and function perfectly on all devices (desktops, tablets, and smartphones).
Q: Do you offer website hosting and maintenance?
A: Yes, we provide reliable website hosting and maintenance services to ensure your website is secure, fast, and up-to-date.
Q: Can you help with SEO (Search Engine Optimization)?
A: Absolutely. We incorporate SEO best practices into our website design and development process to improve your website's visibility on search engines.
Graphic Design & Branding
Q: What graphic design services do you offer?
A: Our graphic design services include logo design, branding, business card design, brochure design, social media graphics, and more.
Q: Can you help with brand development?
A: Yes, we offer comprehensive branding services, including brand strategy, logo design, brand guidelines, and visual identity development.
Q: How many revisions are included in your design packages?
A: The number of revisions varies depending on the project and package. This will be clearly outlined in your project agreement.
E-commerce & UI/UXQ: Do you build e-commerce websites?A: Yes, we design and develop e-commerce websites with secure payment gateways, inventory management, and user-friendly interfaces.Q: What is UI/UX design?A: UI (User Interface) design focuses on the visual layout and interactivity of your website or application. UX (User Experience) design focuses on creating a positive and seamless experience for your users. We offer both UI and UX design services to ensure your online presence is effective and enjoyable.
Pricing & Payment
Q: How much do your services cost?A: Our pricing varies depending on the scope and complexity of the project. We offer customized
Support & Communication
Q: How often will I receive updates on my project?
A: We provide regular updates throughout the project and maintain open communication to ensure you are informed every step of the way.
Q: What kind of support do you offer after project completion?
A: We offer ongoing support and maintenance to ensure your website or design continues to meet your needs.
Q: How can I contact you?
A: You can contact us via email, phone, or through the contact form on our website. We're always happy to help!